Data Protection

How DhanPulse protects customer data.

What we collect: account details, billing information, alert preferences, usage information, support messages, and session data needed to run the service.

Why we collect it: to create accounts, process subscriptions, deliver alerts, provide support, and improve security and reliability.

How data is protected: access is limited to authorized personnel and protected using appropriate administrative and technical safeguards.

Data retention: information is retained while your account remains active and for as long as needed for legal, accounting, operational, or security purposes.

Account deletion: you may request deletion of your account, subject to records we must keep for legal or compliance reasons.

User rights: depending on your location, you may request access, correction, deletion, or restriction of certain personal data.

Privacy requests: contact support with your registered email address and the specific request you want reviewed.