Find clear answers about subscriptions, alerts, payments, security, and how DhanPulse supports better market decisions.
What is DhanPulse?
DhanPulse is a market intelligence platform that helps investors identify leadership, momentum, and emerging narratives with explainable analytics.
How does DhanPulse work?
It analyzes market activity and historical patterns to turn complex information into timely, actionable insights.
Is this a trading bot?
No. DhanPulse does not place trades or automate trading decisions.
Does DhanPulse provide financial advice?
No. DhanPulse provides informational market intelligence only.
Can I cancel my subscription?
Yes. You can cancel anytime, and access typically remains active until the end of the current billing period.
How do I receive alerts?
Alerts can be delivered through the dashboard and, depending on your plan, by email or Telegram.
What happens if my payment fails?
If a payment fails, access may pause until the billing issue is resolved.
Which payment methods are supported?
Supported payment methods are shown during checkout and may vary by region or provider availability.
Is my payment secure?
Yes. Payment information is processed through secure checkout flows designed to protect customer information.
Can I get a refund?
Refund eligibility depends on the circumstances and our refund policy.
How often is market data updated?
Market intelligence is refreshed regularly so users can review timely signals and changes in market behavior.
Can I receive email alerts?
Yes. Email alerts are available on supported plans and can be managed from your account settings.
Can I connect Telegram?
Yes. If Telegram is enabled for your account, you can connect it from the dashboard and receive supported alerts there.
Is my account protected?
DhanPulse uses secure account controls and session protections to help safeguard access.
How should I protect my account?
Use a strong password and keep your login credentials private.
How do I contact support?
Use the contact page to send your question or request to the team.
What if I need help with billing?
Contact support with your account details and a short description of the issue.